How to use Employee Engagment tools to help solve your workplace dilemmas.
So, you’ve run into a problem at work. You know, one of those problems that really has you scratching your head wondering what brilliant solution you’re going to come up with to solve yet another crisis? Does this ever happen to you? Do you feel like your well of problem solving solutions ever runs dry? Employee turnover. Lack of sales. Poor customer service numbers. Client cancels business with you. Here are 3 employee engagement tips you can use to help solve critical business dilemmas.
1) Group Solve – Select a core group of leaders to help you solve this problem. Present the problem to the group and let them pair (2’s) up to come up with solutions. Then ask each pair to join another pair and begin solving the problem with a team of four. If it makes sense you can have the groups of four pair up with another group to create eights or at this point begin to report out solutions. Let’s say you have 5 solutions. Let everyone participating further explore each of the 5 solutions until you get to a leading solution that everyone can live with. Just think about the ownership and engagement your leaders will have in this solution.
2) Group Decide – If you have ideas on how you might solve the problem already but several solutions seem viable let your leaders help you select the most appropriate action. Present to your team 3 possible solutions to the workplace dilemma. Let this group expand on the solutions you’ve presented and see how they twist and turn them into even better options. It’s difficult but the more you can let go of the control the better the outcome. Then ask the group which option they feel is the most effective solution to solving the workplace dilemma.
3) Jump Movement – With problems like high turnover, low employee engagement, sales issues using a tool like Jump Movement could really stoke the fire and turn your business around. Jump Movement has everyone in a group or organization focused on solving one problem wether it directly impacts their day to day work tasks or not (How does a receptionist impact business to business sales? They do and they will find a way to make their contribution). Over a series of 12 weeks focused on solving the overall business problem organizations have been transformed. Read more here.
The fact is that most leaders make decisions in a vacuum…
without consulting anyone on their team and then they are dumbfounded when few people are bought into the solution. Don’t let this lack of employee engagement happen to you. Champion your leaders to help solve the issues coming your way.
Using Employee Engagement tools in this way helps:
1) Create better solutions
2) Engage your leaders in the solutions and outcomes
3) Develop stronger leaders
4) Take the solving load off of one person
I dare you. It takes a lot of guts to go to your team with a problem and no solution but I double dog dare you to give it a try and see what happens to your employee engagement. Share your story in the comments below.
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Amy McGeachy, HR Consultant
Amy McGeachy, HR ConsultantAmy McGeachy is an HR Consultant & Professional Development Coach in Portland Metro Area. Amy is a certified HR Professional (PHR) through the Society of Human Resource Management (SHRM) and a Certified Coach through the Coach Training Alliance (CTA) and a member of the International Coaching Federation (ICF). Amy works with businesses in the areas of training, recruitment, employee relations and strategic HR. Contact Amy to learn more.