I hear from managers about the disorder that happens in the workplaces. They are tired, bewildered, and don’t know how to fix the system that they created or in some cases inherited. While doing the great work of delivering client projects, helping earn new business we sometimes forget the critical work of developing a team and sustainable systems to make the work and workplace thrive. So, we live in this place of antiquated systems, tools, processes and wonder how to unravel this ball of yarn, but then another client deliverable is due and the job of working on the team is set aside.

Engagement and retention have been top concerns for companies over the past several years, and it looks like they’ll remain issues for some time to come. While some of the factors impacting the way people stay or go in their careers is out of your control, you actually have a lot more power in this area than you might think.